The International Olympic Committee (IOC) and Worldwide TOP Partner Samsung have teamed up to deliver a new Samsung Galaxy Z Flip 3 mobile devices to every athlete competing at the Olympic Winter Games Beijing 2022. The phone will help to enhance your Games-time experience and enable you to stay in touch with your family and friends.

You can collect your new phone from the Samsung Galaxy Athletes Lounge and Athlete Phone desk located in all Olympic Villages Plazas.

The PinQuest app is pre-installed on your device. Athletes and athletes’ entourage can explore a digital world and test their Olympic knowledge. By earning points in quick-fire quizzes, you can win the exclusive Olympic pin collection. Take home your memories from the Olympic Winter Games Beijing 2022 and keep the limited edition Olympic pins as a souvenir of your Games-time experience.

Also find directly access to Athlete365 website. This will allow you to connect directly with the IOC and the IOC Athletes’ Commission and learn about all the resources, programmes and exclusive offers available to you.

APPS PRE-INSTALLED ON YOUR PHONE

PRE-INSTALLED
Athlete365 Connect, powered by Greenfly

To help you connect with the world on social, we’ve teamed up with Greenfly and Getty Images to provide an easy way for you to receive and share content from the Olympic Winter Games Beijing 2022. Get started now and share action shots and more with your fans.

PRE-INSTALLED
Olympics

The official Olympics app is the best way to get inside the Beijing 2022 Olympic Games (Feb 4-Feb 20, 2022) & Paralympics (March 4-March 13, 2022). Get up to the second medal results, personalized schedules, breaking news of all your favourite athletes, and live updates with the live blog. The Olympics app is the go-to resource for the Olympic and Paralympic Games.

PRE-INSTALLED
Get Set

Get Set was created to help prevent sports injuries by providing the most effective and evidence-based workout routines for the athletes’ needs. All exercises are presented through videos, supported by short descriptions on how to perform the exercise correctly.

PRE-INSTALLED
IOC Report It Hotline

A direct link is available on the smartphone so that athletes can report any incident.

Inside your Eco Bag

Each athlete competing at the Games will receive an Eco Bag with the following:

  • Samsung Galaxy Z Flip 3 Athletes Phone
  • Samsung Galaxy Z Flip 3 Phone Case
  • Samsung EarBud Bluetooth earphones
  • Samsung EarBud Bluetooth earphones Special Case

Important information regarding the Samsung Galaxy Z Flip 3

Please note that the following conditions apply to the use of the mobile devices:

  1. Once you receive your mobile devices, they become responsible for it, including for using it in compliance with applicable laws. The IOC and the Beijing 2022 Organising Committee shall not be liable for any reason whatsoever in connection with the use of the devices.
  2. Devices are provided under terms of warranties offered by Samsung. More information on warranties and support will be provided by Samsung at the Samsung Galaxy Athletes Lounge and Athlete Phone desk (found at all Olympic Villages Plazas).
  3. Mobile devices will not be replaced if they are lost, damaged or stolen.
  4. In case of exclusion from the Olympic Games, the athlete via his/her NOC will be required to return the device to the IOC.
  5. The distribution of mobile devices will take place from 27 January to 20 February 2022 only.
Frequently Asked Questions
Who is eligible?
Who can receive a Samsung Galaxy Z Flip 3 Olympic Edition mobile device?

Only accredited Aa and Ap Athletes can receive a Samsung Galaxy Z Flip3 Olympic Edition mobile device.

Can Chefs de Mission and Team Officials purchase a Samsung Galaxy Z Flip 3 Olympic Edition mobile device?

Beijing 2022 Samsung Galaxy Z Flip 3 Olympic Edition devices are not for sale.

Collecting my phone
Where is the Samsung Galaxy Athletes Lounge and Athlete Phone Desk located at the Olympic Village?

They are located in all Olympic Village Plazas of the Winter Olympic Games, Beijing 2022.

What is the process to follow for my athletes accommodated outside of the 3 Olympic Villages?

Please contact your Chef the Mission who will be able to pick up the device on your behalf at the Samsung Galaxy Athletes Lounge.

What is included in each Athlete bag?

Each mobile device is delivered with the Samsung Galaxy Z Flip 3 Olympic Edition package which includes the:

  • Samsung Galaxy Z Flip 3 Athlete Phone
  • Samsung Galaxy Z Flip 3 Phone Case
  • Samsung EarBud Bluetooth earphones
  • Samsung EarBud Bluetooth earphones Special Case
  • Coca-Cola Beijing 2022 Powerade Squeeze Bottle

PLEASE NOTE: No SIM card will be provided but SIMs are available at the China Unicom desk in the Village Plaza of each Village.  

Questions on the device
What if I lose my mobile device, or if it is stolen?

If lost at the Olympic Village, please check first the lost and found service at each resident Centre.

Unfortunately, the IOC and Samsung will not be in a position to replace a phone if it is damaged, lost or stolen.

Are the phones locked to a particular network?

No, these phones are unlocked for use on other networks. Most major networks are supported, but please check on your local carrier to confirm compatibility.

What if I need further information on the mobile device?

We encourage you to visit the Samsung Galaxy Athlete Lounge at each Village where dedicated staff will be able to provide additional information on the device.

What if a mobile device is not functioning?

The athlete will need to go and visit the Samsung Galaxy Athlete Lounge and Athlete Phone Desk at the Village Plaza which is responsible for the customer service.

The Galaxy Athlete Lounge will open officially from 27 January to 23 February from 9am to 9pm – On the closing date ,23 Feburary, the Village will close at 12pm, noon.

What if a mobile device does not function once I am back in my home country?

Athletes have the opportunity to contact Samsung in their home country in case of issues with their phones. There will not be an international warranty for these phones.